Windows® Desktop & Laptop Repair Service
We provide top-notch computer repair in the Austin, TX metro area, with some remote support options if you can still connect to the internet. Whether your computer or laptop needs to be set up and optimized, will not turn on, refuses to boot, crashes, suffers a Blue Screen of Death (BSOD), is slow and unresponsive, has malware or a virus, or any of the numerous reasons computers can become unusable, we can help! We offer a complete range of computer service and repair options to quickly and professionally get you up and running.
We have over ten of experience in setting up, configuring, maintaining and repairing computer and network systems.
We price our computer repair service in two separate ways so you can always be clear what the cost will be.
Takeaway Service – $65.00 (software flat fee, hardware may be additional)
This is by far the most popular of our two computer repair service options. It means no waiting in line for a technician to call and then having your day disrupted for a number of hours while the work is completed. It also takes away the need to take into a shop and then pick it up when the repair is complete. You don’t even need to leave the house with our takeaway service! More importantly you also know the cost up front even if unforeseen circumstances make the task more complicated for the computer repair technician than originally anticipated. You only pay the flat fee for labor regardless of the number of hours taken to repair. Our Take-Away service is protected by our “No Fix, No Pay” guarantee.
Depending upon the length of time to perform the laptop repair or desktop repair we will return your computer to you within 48 hours of pickup. In some cases this may not be possible due to the complexities of the repair. If parts are required but we will always keep you informed in either case.
The flat fee includes the following:
FREE collection from your home or business (within our service area).
Repair any problems that you have informed us about and perform any upgrades you have requested.(New hardware and software prices are not included in the fee)
Perform a basic virus, malware and spyware scan and remove any issues found.
Perform a basic clean up of your system.
Make any recommendations to improve speed, efficiency and security
FREE return. We will return your repaired or upgraded computer to your home or business as quickly as possible.
Remote Support – $50.00
There are many things we can do with remote support including:
- Installation of software
- Post install troubleshooting
- Driver updates and fixes
- Email troubleshooting
- System clean up and optimization
- Software or Virus removal
- and more….
Need more info?
Regardless of what computer service you select, we are here to help. If you have any other questions feel free to give us a call back or fill out a contact form and request a call from one of our techs.